FAQ
Frequently Asked Questions
How does the vending experience work?
Our machines provide a fast, modern grab-and-go experience. Customers simply tap their card or mobile wallet to unlock the machine, open the door, and take the items they want. The machine's AI technology automatically detects the selected products, and the customer is charged only for the items removed once the door is closed.
What types of payment do the machines accept?
Our machines support cashless, contactless payments including credit/debit cards, Apple Pay, Google Pay, and mobile wallets.
How much does it cost to have a vending machine installed?
There is no cost to property owners or businesses for standard machine placement. We handle installation, stocking, maintenance, and service.
What is expected from the property or business hosting the machine?
Hosts generally only provide the placement space and electrical access. We manage the day-to-day operation, inventory, and servicing.
Can product selections be customized for our location?
Absolutely. We work with each host location to curate a product mix tailored to their audience, including healthier options, energy drinks, traditional snacks, beverages, and specialty items.
How often are machines restocked?
Restocking frequency is based on usage and machine analytics. Our inventory tracking technology helps us proactively restock before popular items run out.
Do the machines require Wi-Fi or utilities?
Machines typically require access to a standard electrical outlet. Some smart features use cellular connectivity, so Wi-Fi is usually not necessary.
How much space is needed for a machine?
Space requirements vary depending on the machine model, but most locations need a small footprint with access to a standard power outlet and adequate customer clearance.
What happens if the machine malfunctions?
We provide responsive service and maintenance support. If an issue occurs, our team works quickly to resolve it and minimize downtime.
